Daycare Appointment
CANCELLATION or Reschedule
ForM
Camp Canine Cancellation Policy:
Your membership or scheduled appointment gives you a guaranteed spot in daycare for your chosen dates! But we understand that life happens and you need to miss a visit! In order to transfer your prepaid visit please fill out the below cancellation form 24 hours before your scheduled day. (If your scheduled day is on a Wednesday, you need to let us know no later than 7am on Tuesday to be eligible for the cancellation credit)
You will have two options you can either pause the entire week(s) (ideal for if you are going on vacation) and you will have a “cancellation credit” that will be applied to your next month’s membership or you can reschedule and switch your dogs daycare day to a different day that week or month. Reschedules must occur within the current month of the original appointment. (example: you reschedule a Tuesday appointment but add Thursday to the next week's schedule in addition to your normal schedule)
You must fill out the online form 24 hours before your scheduled appointment to be eligible for the cancellation credit, otherwise your visit will disappear as if you were still at daycare the scheduled days. Exceptions made due to dog illnesses. You will receive an email back by the end of the next business day (note emails are not checked when we are closed for holidays or weekends) confirming your pause request has been received and approving any switching of days.
Your membership or scheduled appointment gives you a guaranteed spot in daycare for your chosen dates! But we understand that life happens and you need to miss a visit! In order to transfer your prepaid visit please fill out the below cancellation form 24 hours before your scheduled day. (If your scheduled day is on a Wednesday, you need to let us know no later than 7am on Tuesday to be eligible for the cancellation credit)
You will have two options you can either pause the entire week(s) (ideal for if you are going on vacation) and you will have a “cancellation credit” that will be applied to your next month’s membership or you can reschedule and switch your dogs daycare day to a different day that week or month. Reschedules must occur within the current month of the original appointment. (example: you reschedule a Tuesday appointment but add Thursday to the next week's schedule in addition to your normal schedule)
You must fill out the online form 24 hours before your scheduled appointment to be eligible for the cancellation credit, otherwise your visit will disappear as if you were still at daycare the scheduled days. Exceptions made due to dog illnesses. You will receive an email back by the end of the next business day (note emails are not checked when we are closed for holidays or weekends) confirming your pause request has been received and approving any switching of days.